Head of AI

Token2049 is seeking a Head of AI to lead the design and deployment of autonomous agent systems that power growth and engagement across the organization. You'll own the strategy, architecture, and execution of AI-driven outreach platforms that move beyond simple automation into sophisticated, self-learning agent networks capable of personalized, multi-channel B2B and B2C communication.

What you'll do

• Define and own the strategic roadmap for agentic outreach systems, architecting multi-agent infrastructure that handles lead sourcing, intent detection, content generation, and conversational follow-ups at scale.

• Build and optimize agent workflows using frameworks like LangChain, CrewAI, or AutoGen, implementing advanced RAG systems and persistent memory layers so agents maintain context across long buyer journeys.

• Fine-tune and select the optimal combination of LLMs (OpenAI, Anthropic, Llama, Mistral) to balance cost, speed, and performance for your use cases.

• Design compliance frameworks and safety guardrails ensuring agents operate within GDPR/CCPA requirements while maintaining brand voice and ethical standards.

• Integrate agentic workflows with the modern data stack, CRM systems (Salesforce/HubSpot), sales engagement tools, and data enrichment APIs like Clay, Apollo, and ZoomInfo.

• Build reinforcement learning feedback loops that analyze conversion signals and continuously improve agent performance, timing, and persuasion tactics.

• Track and optimize key metrics including pipeline generation, response quality, deliverability rates, and ROI from AI-driven outreach.

What you'll bring

• 5+ years working with Large Language Models, prompt engineering, embeddings, and proven hands-on experience building multi-agent autonomous architectures with tool-use and function calling.

• Expert-level Python development skills with strong experience in AI libraries and vector databases (Pinecone, Milvus, Qdrant).

• Deep technical knowledge of web scraping, reverse APIs, webhook orchestration, and complex data enrichment pipelines.

• Strong understanding of modern B2B outbound marketing, SDR/BDR playbooks, and growth hacking methodologies.

• Experience leading cross-functional teams of AI engineers, data scientists, and growth marketers with rigorous statistical background for A/B testing.

Nice to have

• Background in fast-paced B2B SaaS or high-growth tech startups.

• Portfolio of shipped AI products, open-source contributions to agentic frameworks, or public research on autonomous systems.

• Expertise in email deliverability infrastructure including domain warming and rotating IPs.

This is a full-time role based in Hong Kong or Singapore.