Onboarding Program Manager

Anthropic is an AI safety company building reliable, interpretable, and steerable AI systems. The organization brings together researchers, engineers, policy experts, and business leaders focused on creating beneficial AI for users and society. Anthropic has grown rapidly and maintains a collaborative culture centered on its mission.

The company prioritizes how new employees experience their first weeks, recognizing that onboarding shapes understanding of mission and culture while accelerating productivity. Anthropic is seeking a Program Manager to design and deliver the live onboarding experience for new hires joining the San Francisco office, ensuring each cohort receives a welcoming, well-run introduction grounded in the company's distinctive values.

What you'll do

• Execute weekly onboarding cohorts from pre-arrival preparation through program completion, maintaining consistency and quality across all new hire groups regardless of size or timing

• Facilitate live sessions as the primary host, setting the tone for new employees, keeping programming on schedule, and delivering clear messaging throughout each day

• Prepare speakers, panelists, and backup facilitators by providing briefs, feedback, and support so content lands effectively regardless of who presents

• Coordinate across multiple teams including Recruiting, People Services, Workplace, IT, and audiovisual support to ensure devices, spaces, catering, and communications align with each cohort's schedule

• Build and maintain weekly operating rhythms, prioritizing logistics and coordination tasks to prevent gaps or oversights

• Develop and refine operating documents, checklists, playbooks, and workflow automations that make the program repeatable, scalable, and resilient to staffing changes

• Monitor program health through new hire feedback and operational metrics, identifying trends and friction points that inform future improvements

• Anticipate variables like cohort size fluctuations, holidays, and space constraints, creating contingency plans before issues arise

What you'll bring

• Deep familiarity with Anthropic's mission and genuine interest in helping new hires connect their work to the company's purpose

• Proven track record managing end-to-end delivery of recurring programs, events, or training initiatives with multiple stakeholder groups

• Demonstrated ability to facilitate and present effectively to large groups in person and online

• Strong project management capabilities using Google Workspace tools or similar platforms to build timelines, trackers, and checklists

• Proficiency with Slack and Google Workspace applications

• Exceptional written and verbal communication skills across audiences from new hires to senior leadership

• Ability to coordinate across teams without direct authority while meeting fixed, recurring deadlines

Nice to have

• Experience running onboarding, orientation, or learning and development programs within fast-growing organizations

• Track record scaling program delivery from lower to higher frequency while preserving quality

• Familiarity with AI tools like Claude for building workflows and reducing manual work

• Experience with program measurement tools such as Qualtrics, feedback analysis, and metrics reporting

• Background managing networks of presenters, facilitators, or volunteer contributors

What they offer

• Annual salary of 240,000 USD

• Hybrid work arrangement requiring presence in the San Francisco office at least two days per week on all programming days and as needed

• Bachelor's degree or equivalent professional experience required