Strategic Account Executive - Switzerland

Strategic Account Executive

ElevenLabs is an AI research and product company founded in January 2023 that has rapidly scaled to serve millions of users and thousands of businesses, including major enterprises like Deutsche Telekom and Meta. The company has raised $781M in funding with a valuation of $22B, backed by investors including Andreessen Horowitz, ICONIQ Growth and Sequoia. ElevenLabs operates three core platforms: ElevenAgents for deploying voice and chat agents at scale, ElevenCreative for generating and editing speech, music, image and video across 70+ languages, and ElevenAPI providing developers access to leading AI audio foundational models.

The company prioritizes a high-velocity culture centered on impact over hierarchy, with minimal bureaucracy and AI-first thinking embedded throughout the organization. ElevenLabs operates as a global team that values talent regardless of location, with a commitment to excellence across everything the company builds.

In this Switzerland-based role, you'll drive enterprise revenue growth by building and managing a strategic account portfolio focused on the country's largest consumer and retail brands. You'll identify opportunities where ElevenLabs' conversational AI capabilities and ElevenAgents platform can transform customer experience, automate contact centers, and improve operational efficiency for major organizations.

What you'll do

• Build and expand a growing portfolio of strategic accounts across Switzerland, working toward aggressive revenue targets and growth objectives.

• Identify and pursue new business opportunities where conversational AI and ElevenAgents can drive measurable value in customer engagement, contact center automation, and operational workflows.

• Lead complex, multi-stakeholder sales cycles with C-level executives and economic buyers, developing compelling business cases that translate AI voice technology into concrete business outcomes.

• Develop deep expertise in the conversational AI landscape, including use cases, competitive alternatives, and emerging trends specific to large-scale Swiss consumer and retail organizations.

• Design and execute account strategies to expand ElevenLabs' footprint in the Swiss market, navigating intricate procurement and organizational decision-making processes.

• Partner with Customer Success, Field Development Engineers and Solutions Engineering to ensure seamless onboarding, deployment and account expansion.

• Serve as a trusted advisor to clients, educating senior operations leaders and C-suite executives on generative AI trends, voice interfaces, and conversational agent technologies.

What you'll bring

• Seven or more years of quota-carrying strategic sales experience in SaaS or technology, with demonstrated exposure to AI, generative AI, LLM-based products, or API-driven platforms.

• Proven ability to close deals and manage extended, complex sales cycles involving multiple stakeholders across business, IT, legal, and procurement functions.

• Established network within the Swiss consumer and retail sector with existing relationships to senior decision-makers and demonstrated executive presence at the C-suite and board level.

• Experience selling technical solutions to product and engineering leaders, with the ability to translate sophisticated technology into business value propositions.

• Deep knowledge of enterprise procurement and legal processes in Switzerland, with capability to accelerate deal cycles within complex organizational structures.

• Comfort thriving in early-stage, high-growth environments, including developing new sales playbooks and adapting quickly to changing conditions.

• Genuine passion for voice and audio AI and conviction about its transformative potential for enterprise customers.

Nice to have

• Prior experience selling conversational AI, voice technology, or similar emerging technology categories.

• Familiarity with use cases in customer support, virtual agents, IVR modernization, and in-app assistants.

What they offer

• Professional development through an annual discretionary learning and development stipend.

• Annual discretionary stipend to meet with colleagues, plus a monthly co-working stipend if you're not near a main hub.

• Annual company offsite bringing the entire team together in a new location.