Account Executive, Mid Market - India

ElevenLabs is an AI research and product company that has fundamentally changed how businesses interact with customers through voice technology. Founded in January 2023, the company now serves millions of users and thousands of organizations globally, from emerging startups to enterprises like Deutsche Telekom and Meta. With $781M in funding and a $22B valuation, ElevenLabs operates three main platforms: ElevenAgents for deploying voice and chat agents at scale, ElevenCreative for generating speech and multimedia content across 70+ languages, and ElevenAPI providing access to foundational AI audio models. The company combines cutting-edge research with a culture that emphasizes rapid experimentation, minimal bureaucracy, and impact over titles.

ElevenLabs builds products at the intersection of AI advancement and practical business value. The team operates with high velocity, autonomous decision-making, and a commitment to excellence. The company prioritizes talent over location and maintains a global workforce supported by annual offsites, co-working stipends, and professional development budgets.

This is a full-time remote position based in India, reporting to the Revenue team. You'll build and manage a portfolio of new mid-market accounts focused on customer experience and conversational AI solutions, identifying opportunities that align with ElevenLabs' product roadmap and helping enterprises scale with voice technology.

What you'll do

• Build and manage a growing portfolio of new mid-market accounts in customer experience and conversational AI spaces while meeting revenue targets.
• Identify and pursue new business opportunities that align with ElevenLabs' product capabilities and strategic direction.
• Generate qualified leads, negotiate contracts, and close sales in collaboration with the broader growth team.
• Develop deep industry knowledge about conversational AI and stay current with market trends.
• Track key performance indicators and sales metrics, providing weekly performance updates to leadership.

What you'll bring

• Seven to eleven years of enterprise technology sales experience, preferably selling customer experience and engagement solutions to organizations with global operations.
• Demonstrated ability to build new market categories or penetrate spaces with minimal existing awareness.
• Track record of generating self-led pipeline from target account lists and closing deals independently.
• Experience managing the full customer lifecycle from onboarding through expansion, with evidence of farming accounts for multi-X growth.
• Strong network and credibility within India's customer experience, support, and business process outsourcing industry, with relationships at the C-suite level.
• Analytical mindset with spreadsheet proficiency and ability to distill complex information into compelling presentations and demos.
• Self-directed approach to work, taking ownership from day one with minimal supervision.
• Fluency in English and deep market insight into the India CX, support, and BPO sector.

Nice to have

• Existing relationships with systems integrators and consulting firms in your target market.

What they offer

• Annual professional development stipend to support your growth.
• Annual discretionary travel stipend to collaborate with teammates.
• Monthly co-working allowance if you're not near a main hub.
• Annual company offsite bringing the entire global team together.