Revenue Enablement Manager, Onboarding

Synthesia is the world's leading artificial intelligence video generation platform trusted by over 90% of Fortune 100 companies. Founded in 2017 and headquartered in London with teams across Europe and North America, Synthesia has raised over $530 million in funding at a $4 billion valuation, backed by premier investors including Accel, Nvidia Ventures, Kleiner Perkins, and GV. The company builds products that enhance how organizations communicate visually and develop workforce skills.

The Commercial team at Synthesia is seeking a Revenue Enablement Manager to design and operate the new hire onboarding experience for North America's revenue organization. You will own the day-to-day delivery of a world-class program that equips sales, customer success, and customer-facing team members with the knowledge and confidence to ramp quickly and drive results.

What you'll do

• Facilitate engaging live training sessions for incoming revenue team members, balancing compelling content delivery with hands-on skill development and practical application

• Own onboarding program logistics, preparation, and execution across multiple cohorts, ensuring materials, technology, and facilitation are consistently high quality

• Partner with subject matter experts and cross-functional leaders including Sales, Customer Success, RevOps, and Talent Acquisition to ensure onboarding content reflects current products, processes, and go-to-market priorities

• Analyze learner feedback, performance data, and stakeholder input to identify gaps and continuously enhance program content, structure, and delivery methods

• Track key performance indicators that measure new hire readiness and onboarding effectiveness, then translate those insights into program recommendations

• Build and maintain strong relationships across the revenue organization, serving as the trusted lead for all aspects of the North America onboarding experience

What you'll bring

• Three to five-plus years of sales enablement, training, or learning and development experience at a B2B SaaS company

• Demonstrated ability to facilitate live sessions with confidence and skill, engaging diverse audiences and communicating complex ideas clearly

• Strong instructional design background with proven ability to create learner-centered content that translates complex information into practical, usable resources

• Exceptional organizational skills, operational rigor, and attention to detail in fast-paced environments

• Experience delivering onboarding or training programs specifically for sales, customer success, or customer-facing roles

• Cross-functional collaboration skills with the ability to work effectively with senior stakeholders and subject matter experts

• Data-driven approach to program improvement, using feedback and performance metrics to drive decisions

Nice to have

• Experience facilitating onboarding at a high-growth technology or SaaS company

• Familiarity with sales methodologies such as Command of the Message or MEDDPICC

• Experience designing experiential learning activities including roleplays or simulations

• Background with learning management systems or enablement platforms

What they offer

• Full-time position based in New York City with hybrid flexibility

• Opportunity to shape the onboarding experience for a rapidly growing revenue organization at a well-funded AI leader