Business Development Representative, East Coast US (m/f/d)

Chaos Labs is a global software company that develops visualization and design solutions for creative professionals across architecture, media and entertainment, e-commerce and related fields. The company has grown significantly through recent acquisitions including Enscape, Cylindo, AXYZ Design and Evolve Lab, expanding its reach across multiple industries and geographies. Chaos Labs operates from headquarters in Karlsruhe, Germany, with offices in eleven cities worldwide.

Chaos Labs is hiring a Business Development Representative to drive revenue growth on the East Coast of the US through targeted outbound prospecting. This role sits within the Sales team and focuses on two core opportunity areas: converting existing customers who discovered Chaos products through self-serve channels into commercial relationships, and prospecting net new enterprise and key accounts with no prior relationship to the company. You will work closely with senior sales professionals and sales leadership, bringing structured methodology to account research, multichannel outreach and deal qualification.

What you'll do

• Manage a portfolio of existing self-serve customers, identifying expansion signals from usage and seat sprawl data to initiate enterprise conversations with buying groups.
• Prospect net new enterprise and key accounts across the US and Canada through systematic research of decision makers and trigger-based outreach.
• Build and execute multichannel prospecting sequences using email, phone, LinkedIn and video, personalizing messaging at the account level and testing to optimize results.
• Research prospects and buying groups in depth, covering company size, project pipelines, technology stacks, competitive positioning and organizational structure to inform early conversations.
• Qualify opportunities against a clear framework, brief account executives thoroughly and remain involved through the first meeting.
• Maintain CRM accuracy in Salesforce, logging all activities, pipeline updates and outcomes consistently.
• Relay customer feedback on products, services and delivery to relevant internal teams, and track industry trends and competitor activity to inform strategy.
• Support proposals and commercial responses alongside senior sales colleagues.

What you'll bring

• One to three years of experience in B2B outbound sales within software or technology, with documented cold prospecting results into net new accounts rather than inbound or renewal work.
• Hands-on experience prospecting into larger organizations with multi-stakeholder buying groups.
• Proficiency with modern outbound tools including CRM platforms like Salesforce, sequencing tools like Salesloft or Outreach, and data sources like ZoomInfo, LinkedIn Sales Navigator or Apollo.
• Ability to build target account lists systematically using enrichment, deduplication and intent signals, avoiding generic list pulls.
• Understanding of software licensing models and SaaS commercial practice.
• Structured approach to daily sales activity: maintaining CRM accuracy, managing pipeline and following through on commitments with minimal supervision.
• Clear, professional communication in writing and on the phone that represents the company credibly with senior prospects.
• Fluency with LLMs and AI tools for account research and messaging, combined with judgment about when human review is needed.
• English language fluency.

Nice to have

• Experience converting product-led or self-serve customer bases into sales-led relationships.
• Familiarity with the architecture, engineering and construction (AEC) and media and entertainment (M&E) industries, or intellectual curiosity and willingness to develop expertise in these sectors.

What they offer

• Full-time remote position based on the East Coast US (you must be based on the East Coast and hold a valid work or residence permit).