Account Director, Large Enterprise

OpenAI is an AI research and deployment company building safe artificial general intelligence that benefits humanity. The organization brings together world-class scientists, engineers, and business professionals to push the boundaries of what AI systems can do and deploy them responsibly to the world.

The Go To Market team sits at the heart of this mission. Sales, Solutions, Support, Marketing, and Partnership professionals collaborate to help customers understand and deploy OpenAI's advanced AI products across their organizations. This Account Director role puts you in charge of landing and expanding relationships with large enterprise customers in the Seoul, Munich, London, Delhi region and beyond (hybrid, 3 days in office per week).

In this position, you'll own a portfolio of key accounts and drive them through the entire sales cycle. You'll develop comprehensive account strategies, lead prospects from initial consideration through successful deployment, and work alongside solutions engineers and research teams to build complex customer programs. You'll manage a consumption revenue target, forecast pipeline accurately, and analyze account metrics to inform both internal teams and customer stakeholders. Keeping a close eye on competitive dynamics, industry shifts, and key personnel changes, you'll feed market intelligence back into product roadmap discussions and corporate strategy. You'll also collaborate across solutions, marketing, finance, product, and engineering. Supporting team recruitment, onboarding, and culture development round out the role.

You'll need at least 10 years selling enterprise SaaS or PaaS platforms, with demonstrated success designing and closing complex deals. Fluent Korean and English are required. You have experience working directly with C-level executives, translating technical concepts into business value, and running high-visibility customer events like customer advisory boards and product launches. You're comfortable synthesizing competitive and market intelligence from multiple sources and presenting it clearly to stakeholders.

Beyond these fundamentals, you're genuinely customer-centric, driven to understand what your accounts are trying to achieve and how AI can help them get there. You have a real interest in artificial intelligence—not just as a sales tool, but as transformative technology worth getting right. You're a builder who enjoys creating processes and systems from scratch and executing them with discipline. You thrive on novel problems that don't have easy answers and bring strategic thinking to your work, planning several years ahead while bringing teams along on the vision.

Relocation assistance is available for new hires joining the Seoul office.